Design & Service

Charging Infrastructure Solutions and Service

Implementing heavy-duty charging infrastructure goes beyond simply installing a few charge points. That’s why we work closely with you to develop the right solutions for your needs, make sure they operate as effectively as possible and integrate them with Shell’s growing network of public charging stations.

Solution design

Service and maintenance

Shell Recharge Map

Shell App

Solution design and engineering

Everything starts with a detailed plan. Before anything is built, we work with you to design and engineer infrastructure solutions that are reliable, efficient and scalable.

Get technical designs for your site and requirements

Demonstrate your potential CO2 reductions

Explore optimal investment approaches

Identify and manage grid limitations

Take advantage of local regulatory support

Engineer working at a computer in a modern office – representing SBRS solution design and infrastructure planning.

Service and maintenance

After implementation, we help you to maximise the uptime and utilisation of your charging infrastructure – keeping your fleet charging operations running smoothly and efficiently.

Remote software and hardware monitoring

Monitor charge points remotely, including real-time alerts and the capability for remote restart

Product warranty and parts replacement

Gain a standard two-year warranty on hardware, with extended warranty options available

Preventive and corrective maintenance

Stay protected with annual preventive maintenance checks, proactive remote intervention and three levels of support

Reporting

Track performance analytics and monitor reports drawn from your charge point management system (CPMS)

Performance service-level agreements (SLAs)

Gain the support you need based on your specific operational requirements – up to 24/7, 365 days

Person using the Shell Recharge map on a laptop – showing HDV charging locations across Europe.

Discover Shell’s public charging network for HDV fleets

With the Shell Card, your fleet gains access to Shell’s expanding public charging network for heavy-duty vehicles – ideal for flexible route planning beyond your depot. Explore charge points across Europe on the interactive Shell Recharge HDV Map.

Discover the Shell Recharge HDV Map

Make navigation simple with the Shell App

Gain control and flexibility with the Shell App – your gateway to smarter EV charging out on the road. Public and Semi-Public charge points are listed on the app, giving you the ability to see real-time location data, availability status, charger specifications and pricing information.

Discover the Shell App